EBIKE SHIPPING RATES
If you’re ordering from anywhere in the USA or Canada we offer a flat rate of $199
ESTIMATED DELIVERY TIMES
USA – 3-8 days
Canada west – 2-3 days
Canada East – 3-7 days
For smaller parts, shipping may be expedited for an extra fee.
The shipping charges you pay is approximate and calculated by the system. Actual cost may vary, you will not be charged more or may not be refunded for balance.
In cases where the shipping cost is extraordinarily higher than average territory (more than 50% higher the average cost), we may negotiate a contribution by you or cancel the order for a full refund. This also applies to free-shipping offers and deals.
For small packages we use Canada Post Expedited parcel or similar service.
For larger Items we use Canpar (within Canada) and UPS for US.
Li-Ion batteries and battery included items may be considered dangerous goods and have shipping limitations which may cause higher shipping costs.
Due to shipping size or DG restrictions delivery time may vary for some locations.
Free-shipping offers and purchases from other marketplaces follows the same shipping patterns.
In case of a returns, exchange, repair or warranty service of parts or products, we do not assume any responsibility for cost or restrictions of delivery or shipping back to our facilities.
We guarantee delivery of the order to you; however, we are not responsible for delays or un-scheduled deliveries.
In-case items get lost during shipment, you are responsible to help rectify all problems and disputes with the courier.
Make sure you do not accept broken packages, unless you take pictures and sign with the courier agent. In case of damage during shipment, a complete claim application should be filed based on the courier-required paperwork.